12t Privacy Policy – Your Complete Guide to Data Protection

Your personal information matters to us. Learn more about how 12t protects your privacy.

Last Updated: January 1, 2026

Our Core Privacy Principles

12t's Privacy Policy is built on three core pillars that keep your information secure at all times.

Secure Collection

Only the information that is strictly necessary is collected — nothing more.

Encrypted Storage

All data is stored on servers secured with AES-256 encryption.

Never Sold

Your information is never sold to any third party.

How does 12t protect your privacy?

Our advanced technology and strict policies keep every piece of your information secure.

SSL/TLS Encryption

Every transaction and data exchange on 12t is secured with SSL/TLS encryption. Look for the padlock icon in your browser's address bar to confirm you're connected securely.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Unnecessary data is never requested or stored. Your privacy is sacred to us.

Two-Factor Authentication

Two-factor authentication (2FA) at 12t adds an extra layer of security to your account. We strongly recommend keeping it enabled to prevent unauthorised access.

Cookie Control

Our website uses only essential cookies. You can manage your cookie preferences at any time through your browser settings and disable any non-essential cookies.

Right to Erasure

You may request the deletion of your stored information at any time. Unless legally required to retain it, we will fulfill the request within the specified timeframe.

Regular Security Audits

12t undergoes security audits by independent third parties at regular intervals. Any vulnerabilities identified through these audits are promptly addressed and resolved.

This Privacy Policy applies to all services offered by 12t (https://12t.best). By reading it, you will understand how we handle your information and what rights you have.

1. Introduction

12t takes your privacy very seriously. This Privacy Policy sets out in detail what types of personal information 12t collects, how that information is used, who it may be shared with, and how we keep it secure.

This Privacy Policy has been prepared in accordance with international data protection laws, in particular the principles of the GDPR (General Data Protection Regulation). By using the 12t website or app, you consent to this Privacy Policy.

12t believes transparency is the foundation of trust. That's why we want to be completely clear with you — exactly what we do and don't do with your information.

2. What Information We Collect

12t may collect the following types of information. Each category is used for a specific purpose:

Personal identification information

  • Full name & date of birth
  • National ID or passport number (for KYC verification)
  • Current Address & Country of Residence
  • Phone number & email address

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Bank account details (where applicable)
  • Transaction history and amounts

Technical information

  • IP Address & Device Information
  • Browser type & operating system
  • Login times and session information
  • Browsing patterns and click data on the website
Type of Information Reason for Collection Mandatory?
Name & Email Account Registration & Communication Yes
Date of Birth Age verification (18+) Yes
Identity Document KYC Verification & AML Compliance For withdrawals
Payment Information Deposit & Withdrawal Process Yes
IP address Security & Fraud Prevention Automatic
Cookie data Improving User Experience Optional

3. How Your Information Is Collected

12t collects information in a number of ways. It is our responsibility to keep you fully informed about these processes:

  • Provided directly: When you open an account, fill out a form, or contact our support team.
  • Automatic Collection: Via cookies, log files, and tracking technologies during website visits.
  • KYC Process: From documents uploaded during identity verification.
  • Payment Processing: Information received from the payment gateway during deposits or withdrawals.
  • From Third Parties: Through authorized KYC service providers or credit verification agencies.

4. Use of Information

12t uses the information it collects for the following purposes:

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and other financial transactions.
  • To meet KYC and AML compliance requirements.
  • To detect and prevent fraudulent activity.
  • To provide customer support and resolve issues.
  • To recommend games and offers tailored to your preferences.
  • To send you relevant promotions and bonus offers (with your consent).
  • To improve platform performance and enhance the user experience.
  • To fulfil legal obligations and comply with regulatory requirements.

If you'd prefer not to receive marketing communications, you can opt out at any time via your account settings or by emailing support@12t.best.

5. Data Sharing Policy

12t never sells your data. However, under certain circumstances, we may share information with the following parties:

  • Payment Processors: To process financial transactions, under strict contractual agreements.
  • KYC Service Providers: For identity verification purposes, only the information strictly necessary.
  • Law Enforcement: When required by a lawful order or legal obligation.
  • Regulatory Authority: To meet the reporting requirements of licensing authorities.
  • Technology partners: Limited and anonymized data, used for platform improvement.

In every case, we ensure that third parties uphold our privacy standards and are committed to keeping your data secure.

6. Cookie Policy

12t uses various types of cookies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand how the website is used (anonymously).
  • Marketing Cookies: To show relevant offers (with your consent).

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the website.

7. Data Security Methods

12t uses industry-standard technology and practices to keep your information safe:

  • All sensitive information is stored using AES-256 encryption.
  • All network communications are secured with TLS 1.3 technology.
  • Firewall and intrusion detection systems are active.
  • Regular security updates and patches are applied.
  • Strict data access control policies for all staff members.
  • Annual third-party security audits (Penetration Testing).
  • Data backup and disaster recovery plans are active.

While we maintain the highest level of security, no method on the internet is 100% foolproof. Always keep your login credentials private and report any suspicious activity to us immediately.

8. Data Retention Period

12t retains your data only for as long as necessary. Retention periods vary depending on the type and purpose of the data:

  • Account Information: For the full duration your account is active, and for 5 years after it is closed.
  • Financial transaction details: A minimum of 5 years, in accordance with AML regulations.
  • KYC documents: 5 years after the end of the relationship.
  • Contact information: 2 years after a support ticket is closed.
  • Log Files: Up to 12 months.

After this period, we securely delete or anonymize your information.

9. Your Rights

Under GDPR and international privacy laws, you have the following rights:

1
Right to Access You have the right to know what information we hold about you.
2
Right to Rectification You have the right to have any inaccurate or incomplete information corrected.
3
Right to Erasure You may request that your data be deleted under certain circumstances.
4
Right to Restrict Processing In certain cases, you may request that the processing of your data be restricted.
5
Right to Portability You may request a copy of your data in a machine-readable format.
6
Right to Object You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@12t.best. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Children's Privacy

12t strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, we will immediately close that account and delete all associated data. If a parent or guardian discovers that their child has been using our platform, please contact us right away.

11. Privacy Policy Changes

12t may update this Privacy Policy from time to time. If changes are made, we will:

  • We will publish an updated policy on the website with the revision date.
  • We will notify you by email of any significant changes.
  • We will send notifications through the platform.

If you continue using 12t after any changes, you will be considered to have accepted the updated Privacy Policy.

12. Contact Us

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

  • Email: support@12t.best
  • Live Chat: Via the chat option on our website
  • Help Center: /help-center

We take every privacy concern you raise seriously and strive to respond as promptly as possible.

This Privacy Policy was last updated on January 1, 2026. 12t remains fully committed to protecting your privacy.

12t's Commitment to Protecting Your Privacy

We don't just talk about protecting your data — we put it into practice.

Transparent Policy

We are transparent about what information we collect and why.

GDPR Compliant

We fully comply with international data protection standards.

24/7 Support

We're always here to help with any privacy-related questions.

Trust Us, Play Safe!

Read 12t's Privacy Policy and trust in our security? Join today and start playing on Bangladesh's safest gaming platform.

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