Gaming is entertainment. 12t wants you to play safely and responsibly at all times. Use our tools and guidelines to keep your gaming experience healthy.
We're committed to ensuring every player can enjoy gaming in a safe, healthy, and positive environment.
Set your own daily, weekly, or monthly deposit limits — it's entirely up to you. On 12t, any reduction takes effect immediately, while increases require a 24-hour waiting period.
A loss limit means your gaming stops automatically once you've lost a set amount — that's exactly what 12t's loss limit feature does. It helps you stay level-headed and protects you from bigger losses.
Extended gaming sessions aren't good for your health. On 12t, you can set a maximum duration for each gaming session, and the system will alert you when your time is up.
If you feel like you need a short break, set a cooling-off period of anywhere between 24 hours and 6 weeks. During this time, you won't be able to play or make any deposits.
If you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. During this period, 12t will completely deactivate your account and suspend all marketing communications.
If you feel gaming is having a negative impact on your life, talk to our trained team. They'll listen in confidence and guide you in the right direction.
Setting up responsible gaming tools on 12t is straightforward. Just a few simple steps are all it takes to make your gaming safer.
Set a daily cap on your deposits and avoid going over budget.
Set weekly or monthly loss limits and track them in real time.
After a set period of time, you'll automatically receive an alert showing how long you've been playing.
Pause your gaming completely with a single click, whenever you need to.
If you notice any of these signs in yourself, seek help immediately. Responsible gaming starts with knowing yourself.
You're betting more than you can afford and chasing losses with even bigger bets.
You're prioritising gaming over family, friends, or work.
You're lying to or hiding your gaming from loved ones.
You want to stop but can't — you keep coming back.
Neglecting sleep, meals, or your health because of gaming.
Losses leave you feeling devastated, yet wins don't bring any real satisfaction.
You're taking out loans or dipping into savings to fund your gaming.
Feeling restless, irritable, or stressed when you're unable to play.
If even one of the above signs applies to you, please reach out to us. Our trained team is ready to help — free of charge and in complete confidence.
Answer the following questions honestly to understand how healthy your gaming habits really are.
Online gaming and responsible gambling go hand in hand. At 12t, we believe gaming is entertainment — and like any form of entertainment, it's most enjoyable when kept within healthy boundaries. Responsible gambling means staying in control, knowing your limits, and treating gaming as a leisure activity rather than the centre of your life.
Online gaming is growing rapidly in Bangladesh, and 12t believes it's our responsibility to promote responsible gaming awareness for every player. We don't just provide a gaming platform — we're committed to building a safe and healthy gaming culture.
Building responsible gaming habits is easier than you think. A few simple rules are all it takes to keep your gaming safe and enjoyable at all times.
Before you start playing, decide how much you can afford to spend — an amount that, even if lost, won't affect your daily life. Never wager money that's needed for household essentials. Only use funds you've set aside purely for entertainment.
Extended gaming sessions without breaks aren't a good idea. Time management is a key part of responsible gaming. Set session time limits on 12t and take short breaks every hour — it keeps your mind clear and helps you make better decisions.
Many players feel the urge to chase losses by betting more after a bad streak — and this is one of the biggest obstacles to responsible gambling. Remember: losing is a natural part of gaming. Placing more bets to recover lost money almost always makes things worse.
A well-rounded life needs variety. Spend time with family, catch up with friends, stay active. When gaming becomes your only source of joy, that's when problems arise. Responsible gaming means keeping a healthy balance in your life.
Gaming is strictly prohibited for anyone under 18 on 12t. Keeping minors away from online gaming is a crucial part of responsible gaming. If you have children or teenagers at home, please take the following steps:
Many people feel ashamed to admit a gaming problem or ask for help — but in reality, it takes courage. Recognising an issue and seeking a solution is what responsible gaming truly looks like.
12t's Responsible Gaming team is always here for you. Our support team is available in Bengali, and will listen to your situation in complete confidence and point you in the right direction. Remember — don't face it alone. Reaching out isn't a weakness; it's the smart thing to do.
Responsible gambling isn't just a rule — it's a way of life. At 12t, we want every player to stay healthy, happy, and financially secure in the long run. Enjoy gaming, but keep it within limits and always play responsibly.
If you need urgent support, contact us right now: support@12t.best or Help Center Visit us — we're here for you 24/7.
Answers to the most frequently asked questions about responsible gambling.
Join 12t and enjoy a safe gaming experience. Use our responsible gaming tools to play with confidence and stay within your limits.
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